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  24th November 2018



     1   Version 1 / 24.11.2018

                                Contents


Sr. No. Subject                                                  Page No.

        Introduction                                                3

  1     Identification of Locations                                 3

  2     Reservation                                                 3

  3     Type of Retail Outlet Sites                                 4

  4     Eligibility Criteria for Individual Applicants              4

  5     Eligibility Criteria for Non-Individual Applicants          13

  6     Retail outlet management                                    14

  7     Spouse as Co-owner                                          14

  8     Basic facilities required for operation of RO dealership    15

  9     Scheme of Financial Assistance to SC/ST Category Dealership 16

  10    Disqualification                                            17

  11    Affidavit                                                   20

  12    Non-refundable Application Fee                              20

  13    Non-refundable fixed fee / Bidding amount                   21

  14    Selection procedure                                         21

  15    Field Verification of Credentials (FVC)                     26

  16    Letter of Intent                                            26

  17    Selection process consequent to cancellation of candidature 27

        and withdrawal of LOI

  18    Grievance Redressal System                                  27

  19    Commissioning of Dealership                                 28

  20    Security Deposit / Fixed fee / Bid amount                   29

  21    Tenure of Dealership                                        29

  22    False Information                                           30

  23    Detailed information in respect of advertisement hosted in  31

        Web site

  24    Appendices                                                34-76



















                                     2                       Version 1 / 24.11.2018

       GUIDELINES ON SELECTION OF DEALERS FOR REGULAR & RURAL RETAIL OUTLETS 

                           THROUGH DRAW OF LOTS/BIDDING PROCESS


INTRODUCTION


The salient features of the selection guidelines are:


  (i)   All applicants meeting the eligibility criteria will qualify for further selection process.


  (ii) Transparent on-line process for application and draw of lots / bid opening.


  (iii) Different selection process for Corporation Owned Dealer Operated outlets, Dealer 

        Owned Dealer Operated outlets and Corporation Owned Dealer Operated outlets under 

        Corpus Fund Scheme.


  (iv) Multiple Dealership Norm (MDN) has been relaxed for “B”/”DC” site ROs.


  (v)   Existing unviable SKO dealers of OMCs will be eligible to apply.


1. IDENTIFICATION OF LOCATIONS


    Locations for setting up Retail Outlets are identified by the respective oil company based on 

    commercial / minimum volume considerations. Accordingly, Regular and Rural outlets are set 

    up by Oil Marketing Companies (OMC) as under:-


    i)      Regular ROs: Locations on Highways (National Highways/State Highways etc.) & Urban 

            /Semi-urban areas (Within Municipal Limits of a town ) .


    ii)     Rural ROs: Locations in rural areas but not on Highways (NH/SH etc.) and outside 

            Municipal Limits of a town


2. RESERVATION


A. The Percentage of reservation for various categories in all the States except Arunachal 

    Pradesh, Meghalaya, Nagaland and Mizoram are as under: -



                      Category                                SC/ST       OBC      Open       Total

        Combined Category 1 (CC1)

         Comprising of :-

         (i)  Defence Personnel &                                2         2          4          8

        (ii) Para Military Personnel/Central/State 

             Govt. and Central/State PSU employees

        Combined Category 2 (CC2)

         Comprising of :-

         (i) Outstanding Sports Persons (OSP) &                  0         0          1          1

         (ii) Freedom Fighters (FF)

         Physically Handicapped (PH)                             1         1          1          3

        SC/ST                                                 19.50                           19.50

        OBC                                                                24                   24

        Open                                                                       44.50      44.50

        Total                                                 22.50        27      50.50       100









                                                     3                             Version 1 / 24.11.2018

B. Reservations in states of Arunachal Pradesh, Meghalaya, Nagaland and Mizoram would 

   continue to be as under as approved by MOP & NG earlier: -


     State                  Percentage of Regular & Rural RO    Balance % to be awarded 

                             Dealerships to be awarded to ST       to ‘Open’ category

                                        category

     Arunachal Pradesh                      70                             30

     Meghalaya                              80                             20

     Nagaland                               80                             20

     Mizoram                                90                             10


3. Type of Retail Outlet Sites


   The type of sites will be decided by the Oil Companies and the same would be:-


       S.N.         Type of Site                    Status of Land & Facilities

       i.    Locations  under   Corpus  The    offered   land  would    be   taken   on

             Fund Scheme (CFS sites)    lease/purchased    and    fully  developed   as 

                                        Corporation owned site.

       ii.   Other Corporation Owned    The    offered   land  would    be   taken   on

             Sites (“CC”/ “A” sites)    lease/purchased    and    fully  developed   as 

                                        Corporation owned site.

       iii.  Dealer Owned sites (“DC”   The offered land and the super structure will be 

             / “B” sites)               developed by the dealer. Pump, tank, automation, 

                                        signages, etc. will be provided by the Corporation.


   Note: Offered land can either be taken from the applicant or the owner of the land directly. 


   All locations rostered as SC/ST category will be developed as per (i) above.


4. ELIGIBILITY CRITERIA FOR INDIVIDUAL APPLICANTS – PROPRIETORSHIP / PARTNERSHIP


   Common Eligibility Criteria for all Categories applying as Individual (as on date of 

   application unless mentioned otherwise)


   (i) Citizenship : Indian Citizen.


   (ii) Residential status: Resident of India (as per Income tax rules1).


   (iii) Age: Not less than 21 years and not more than 60 years except for Freedom Fighter under 

       CC2 category.


       Proof of age should be supported by copy of 10th Standard Board Certificate / Secondary 

       School Leaving Certificate / Birth Certificate / Passport / Affidavit for age / Identity card 

       issued by Election Commission.


   (iv) Educational qualification: 


       Passed Minimum 10th (examination conducted by a Board/School).


       Certificate issued by Armed Forces as equivalent to 10th Class pass in accordance with 

       Ministry of Personnel, Public Grievances and Pensions (Dept. of Personnel and Training) 

       notification No. 15012/8/82-Estt (D) dated 12.02.1986 will also be considered.


1 If an individual stayed in India for 182 days or more in the previous Financial year, he is treated as resident of India as per Income 

Tax Rules irrespective of his citizenship. If the stay is less than 182 days he is a non-resident.








                                              4                         Version 1 / 24.11.2018

 For educational qualification from overseas universities / boards, equivalent certificate 

 issued by competent authority / State Government / Government of India should be 

 submitted by the applicants.


 Minimum Educational qualification is not applicable to Freedom Fighters under CC2 

 category.


(v) Land (Applicable to all categories):


 The applicants would be classified into three groups as mentioned below based on the 

 land offered or land not offered by them in the application form:-


 Group 1: Applicants having suitable piece of land in the advertised location/area either 

 by way of ownership / long term lease for a period of minimum 19 years 11 months or as 

 advertised by the OMC.


 Group 2: Applicants having Firm Offer for a suitable piece of land for purchase or long

 term lease for a period of minimum 19 years 11 months or as advertised by the OMC.


 Group 3: Applicants who have not offered land in the application.


 Applications under Group 3 would be processed/advised to offer land only in case no 

 eligible applicant is found or no applicant get selected under Group 1 & 2.


 In case land offered by all the applicants under Group 1 & Group 2 is found not 

 suitable/not meeting requirements, then these applicant/s under Group 1 & Group 2 

 along with applicants under Group 3 (who did not offer land along with application) would 

 be advised by the OMCs to provide suitable land in the advertised location / stretch, 

 within a period of 3 months from the date of issuance of intimation letter to them through 

 SMS/e-mail. In case the applicant fails to provide suitable land within the prescribed 

 period or the land provided is found not meeting the laid down criteria, the application 

 would be rejected.


 The other conditions with respect to offering of land are as under:-


 a) The land should be available with the applicant as on the date of application and 

   should have minimum lease of 19 years and 11 months (as advertised by respective 

   oil company) from the date or after the date of advertisement but not later than the 

   date of application.


 b) If the offered land is on Long term lease, then the Lease agreement should have a 

   provision to sub-lease the land wherever the locations are advertised under Corpus 

   Fund Scheme (CFS), Other Corporation Owned Sites (“A”/ “CC” sites).


   In case it is observed that the lease agreement for the land offered by the selected 

   applicant does not have a provision to sub-lease the land, in such cases the selected 

   applicant would be provided 21 days’ time from the date of intimation through 

   SMS/e-mail to make suitable amendment / addendum to the lease agreement and 

   submit the same to the concerned OMC.


 c) For Dealer owned sites (“B”/“DC” sites), the applicant should ensure that the land 

   arranged by the applicant is either registered in the applicant’s name or leased in 

   favour of the applicant for a minimum period of 19 years and 11 months (as advertised 

   by respective oil company), before issuance of LOA as per the conditions of LOI.








                      5            Version 1 / 24.11.2018

d) The applicant(s) under Group-1 should have documents to establish ownership of land 

   offered for the Dealership as on date of application, such as:-


   •   Khasra / Khatauni or any equivalent revenue document or certificate from 

       revenue official confirming status of the ownership of the land

   •   Registered Sale deed/Registered Gift deed.

   •   Registered Lease deed for a minimum period of 19 years and 11 months (as 

       advertised by respective oil company) .

   •   Any other type of ownership / transfer deed document

   •   Lease agreement or firm allotment letter issued by Government / Semi 

       Government bodies


e) The land owned by the family member(s) will also be considered as belonging to the 

   applicant (Group-1) subject to producing the consent letter in the form of affidavit 

   (Appendix III A) from the concerned family member(s).


   For this purpose family members would comprise of:-


   (i)    Self

   (ii)   Spouse

   (iii)  Father/Mother including Step Father/Step Mother

   (iv)   Brother/Sister/Step Brother/Step Sister

   (v)    Son/Daughter/Step Son/Step Daughter

   (vi)   Son-in-law / Daughter-in-law

   (vii)  Parents-in-law

   (viii) Grand Parents (both maternal & paternal)


f) For Group 2 applicants, the “firm offer” of land will include land offer from third party 

   based on Agreement to purchase/long term lease (as per terms and conditions of the 

   OMCs). Offer letter should be in the form of an Affidavit (Appendix III A) along with 

   documents, mentioned in Clause (d) above, to establish the ownership of land offered 

   for the Dealership.


g) In case offer letter is from Power of Attorney holder (Registered), Offer letter should 

   be in the form of an Affidavit along with copy of POA and along with documents, 

   mentioned in Clause (d) above, to establish the ownership of land offered for the 

   Dealership.


h) The eligibility of applicant with regard to the Land (Group 1 or Group 2) will be decided 

   by Oil Company with reference to a confirmatory letter from an advocate (Appendix 

   III B) to be arranged by the applicant.


i) In case the applicant or family member(s) own the land jointly with third person, the 

   consent letter in the form of an Affidavit (Appendix III A) or Power Of Attorney 

   (Registered) clearly authorizing the applicant for such use of land from third person is 

   also required.


j) Various situations of ownership for defining owned / firm offer are as under:-


  S.   Situation of      Share of      Additional documents         Evaluation 

  No   ownership         applicant in  required                     as

  .                      land

  GROUP 1

  1    Self              Full          Nil                          Owned





                                      6                        Version 1 / 24.11.2018

  2    Self with          Part / Nil    Consent letter in the form of  Owned


       members of                       affidavit from members of 


       family or owned                  family - Appendix III A


       exclusively by 


       family members

  3    • Self with other  Part          If the share of the applicant  Owned

         owners                         and/or family    members   is 

                                        more than or equal to land 

       • Family           Nil           required by the company.

         members with                   Consent letter on stamp paper 

         other owner(s)                 or an affidavit or Power of 

       • Self with family               Attorney    from    all   Co- 

                          Part          owners(s) should be provided 

         members &                      – Appendix- III A.

         other owners


  4    Land owned by      Full          Allotment Letter from the      Owned


       Government/                      Government/ Semi- 


       Semi-                            Government bodies in the 


       Government                       name of Self with specific 


       bodies                           mention for use of petrol 


                                        pump.


  GROUP 2


       Land owned by      Part/Nil      Consent letter in the form of 


  5    third party in                   affidavit / Power of Attorney   Firm Offer


       part or full                     from other owner(s) - 


                                        Appendix III A






k) Each applicant will have to declare, in the application form, the category under which 

   offered land falls. Supporting the above, confirmatory letter from an advocate 

   (Appendix III B) giving details of the current ownership, documents relied upon and 

   the category under which the land falls (Group 1 or Group 2), as on date of application, 

   is also to be furnished as and when advised. The Group under which the applicant’s 

   land falls, would be determined based on the declaration given in the application and 

   confirmatory letter from the advocate regarding the same.



l) It should be the responsibility of the applicant to ensure that as on date of application:-



  i.   Offered land is of required dimension and abutting the Road boundary, after 


       leaving Right of Way (ROW) line of the road.


  ii.  The offered land is also not notified for acquisition.


 iii.  Land owner is in Possession of the land from the beginning / edge of ROW line.


 iv.   There is no other land including Govt. land between ROW and offered plot. 




       Note : In case it is found at later stage that the offered plot is not meeting any of 


       the above conditions then in such case the offered land would be rejected and 


       candidate will be given opportunity along with applicants under Group 3 by 


       intimation through SMS/e-mail.













                                       7                          Version 1 / 24.11.2018

m) Verification of the supporting documents submitted by the selected candidate, post 

  selection, will be carried out at the time of Scrutiny / Field Verification of Credentials 

  (FVC).

  Note 1:


  a. “Own’ means having ownership by way of Registered Sale deed, Registered Gift 

    deed, etc. or title of the property or registered long lease (as per individual OMC 

    norms) in the name of applicant / family member/s as defined in 4 (v)-e above.


  b. If an applicant offers more than one land then, a confirmation in writing will be 

    obtained by Land Evaluation Committee (LEC) from the applicant with regard to 

    the plot of land to be considered for evaluation.

  c. The same piece of land cannot be offered by more than one applicant for a 

    particular RO location against an advertisement. In case more than one application 

    is received offering the same piece of land all such applications would be rejected 

    and allotment, if made, would be liable for cancellation.


  d. The selected candidate has to make available the offered land duly developed up 

    to the road level by cutting/filling (as applicable), with good earth/ murrum, layer- 

    wise compacted as per standard engineering practices to the satisfaction of the 

    concerned OMC. The selected candidate is also required to provide retaining wall 

    and compound wall of min. height 1.5 meters, designed as per site conditions as 

    per approval of OMC.


  e. There is no commitment by the Oil Company for taking the offered land from the 

    applicant. If an applicant, after selection, is unable to provide the land indicated in 

    the application within a period of 2 months (for Group 1) and 4 months (for Group 

    2) from the date of Letter of Intent (LOI), Oil Company will have the right to cancel 

    / withdraw the LOI issued in favour of the selected candidate for allotment of 

    dealership.

  Note 2


  In case of locations where the applicant has not offered the land in the application 

  (Group 3) or if the offered land of all applicants under Group 1 & Group 2 got rejected 

  due to not meeting the laid down criteria, then all such applicants shall be given an 

  opportunity to offer land or alternate land (as the case may be) in the advertised 

  location/stretch provided the applicant meet all other eligibility criteria.

  A communication through SMS/e-mail would be sent to these applicants to offer land/ 

  alternate land within a period of 3 months from the date of offer letter.

  On receipt of advice to offer land from OMCs the applicant should submit land offer 

  online and indicate the category under which the land falls (Group 1 or Group 2) on 

  the basis of the confirmatory letter from an advocate (Appendix III B). Upon selection, 

  the selected candidate would be required to submit all the relevant documents 

  pertaining to the land offered along with consent letter in the form of affidavit 

  (Appendix III A) and/or Power of Attorney (Registered), if applicable, along with 

  confirmatory letter from an advocate (Appendix III B).

  The applicants would be classified into two groups i.e. Group 1 & Group 2 based on 

  the land offered by them.

  In case the applicant(s) fail to offer alternate land within the specified period, the offer 

  would be withdrawn and application rejected under intimation to the applicant(s) 

  through SMS/e-mail.





                     8            Version 1 / 24.11.2018

  Only one opportunity would be given to the applicant, either for offering land (if 

  applicant has not offered any land along with application form) or for offering 

  alternate land (if the land offered by the applicant is found to be not meeting the laid 

  down criteria during Scrutiny/land evaluation/ rejection of land after selection, for 

  applicants who have offered land along with the application).


Note 3 : Opportunity to offer alternate land after FVC/issuance of LOI


  There may be a situation, where the land offered by the candidate in the application 

  (including land/alternate land offered by Group 3/Group 1 & Group 2 applicants) 

  meets all the specifications as laid down in the advertisement and on the basis of 

  which LOI has been issued or proposed to be issued and the LOI holder or the selected 

  candidate to whom LOI is proposed to be issued would like to offer an alternate land, 

  due to whatsoever reason, such land may be considered by OMC subject to the 

  alternate land meeting all specifications and is within the advertised location/stretch.


  In case applicant is selected and LOI has not been issued then on receipt of application 

  from the selected candidate offering alternate land, Land evaluation of the alternate 

  land will be done and if the land is found suitable, then LOI will be issued mentioning 

  the change in offered land.


  In case alternate land is offered after issuance of LOI, a letter would be issued 

  indicating acceptance of the alternate land offered, after Land evaluation (on land 

  being found suitable) and this would be treated as addendum to LOI.


  In case the alternate land offered by the selected candidate/LOI holder is accepted by 

  the OMC and LOI/addendum to LOI is issued to the candidate, the alternate land 

  accepted by OMC would be treated as final and no further changes shall be accepted 

  (including the original site offered).


  In case the alternate land offered by the selected candidate is found not meeting the 

  laid down criteria, the selected candidate would be intimated on the same (through 

  LOI) and LOI would be issued to the selected candidate referring to the originally 

  offered land.


  In case the alternate land offered by the LOI holder is found not meeting the laid down 

  criteria, the LOI holder would be intimated on the same through addendum to LOI. In 

  such case, the time period to make available the land (original site offered along with 

  the application) would remain valid as mentioned in the LOI from the date of issuance 

  of letter (addendum to LOI) intimating rejection of alternate land.


  This opportunity would be available to the LOI holder up to 90 days from the issuance 

  of LOI.


  The above mentioned opportunity can be availed by the selected candidate (after 

  clearing FVC) / LOI holder only once.


Note 4 :


 i. In case the selected candidate (after clearing FVC) avails the opportunity to offer 

  alternate land before issuance of LOI, the opportunity will not be available to the 

  candidate post issuance of LOI.


 ii. One time opportunity to offer alternate land also will be available in case of failure of 

  rental negotiation. However, in this case, LOI holder can offer alternate land within 

  90 days of failed negotiation. Further, this opportunity will not be available to the LOI





                     9            Version 1 / 24.11.2018

    holder in case he/she has availed the opportunity before issuance of LOI/post 

    issuance of LOI.


  iii. Opportunity for offering alternate land after selection (post FVC) / issuance of LOI 

    would also be given to those applicants who may have availed such an opportunity 

    earlier (Prior to FVC ).


  iv. In case after selection, if it is observed that the offered land is co-owned by multiple 

    persons and the selected candidate did not provide consent of all the co-owners, the 

    selected candidate would be given 21 days’ time to get consent of all the co-owners 

    for the offered land failing which the selection of the candidate will get rejected and 

    the candidate will get opportunity along with Group 3 applicants.


  v. In case after selection, if it is observed that the offered land does not contain sub- 

    lease as required by OMC (for CFS / CC sites) the selected candidate would be given 

    21 days’ time to make suitable amendment / addendum to the lease agreement 

    failing which the selection of the candidate will get rejected and the candidate will 

    get opportunity along with Group 3 applicants.


(vi) Specific Eligibility Criteria for applying in different reserved categories is as under:


  a) Scheduled Caste/ Scheduled Tribe Category (SC/ST):


  The candidates belonging to Scheduled Castes/ Scheduled Tribes (SC/ST) recognized 

  under the Constitution of India will be eligible. The applicants will be required to submit  

  a copy of the certificate issued by the competent authority, notified by Govt. of India, 

  certifying that the candidate belongs to Schedule Caste / Schedule Tribe as per Appendix 

  – VI.


  Note : Wherever applicable, the applicants would be required to submit Caste validity 

  certificate.


  b) Other Backward Classes (OBC)


  The candidates belonging to Other Backward Classes recognised as OBC by Government 

  of India (Central Government) under the Constitution of India and / or recognized by the 

  concerned State as OBC in which the location has been advertised will be eligible. 


  The candidates will be required to submit as and when advised by Oil Company, a 

  certificate issued by the competent authority notified by the Government of India and/or 

  by the concerned State in which the location has been advertised certifying that the 

  candidate belongs to Other Backward Classes recognized as OBC by a Resolution/Gazette 

  Notification issued by GOI (Central Government)/State Government. Along with the OBC 

  certificate (Appendix – VII A), the candidate also has to submit an undertaking (Appendix 

  – VII B) that he/she belongs to the OBC category and fulfils the non-creamy layer status. 

  The date of undertaking (Appendix VII B) will be treated as the date of reckoning for OBC 

  status of the candidate and also for determining that the candidate does not fall in the 

  creamy layer. The undertaking should be of any date after the date of advertisement.


  c) Defence Personnel (DEF)


  Defence Personnel means personnel of armed forces (viz. Army, Navy, Air Force) and will 

  cover:






                    10            Version 1 / 24.11.2018

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